Shipping and Delivery
At Beauty Elixir, we are committed to providing you with a seamless and hassle-free shopping experience. We understand that receiving your beauty products promptly is important to you, and we strive to make the shipping and delivery process as efficient as possible.
1. Shipping Information:
- Shipping Partners: We work with trusted shipping partners to ensure your orders are delivered safely and on time.
- Delivery Areas: We deliver our products across India, serving both urban and rural areas.
- Shipping Charges: Enjoy free shipping on orders over a certain amount. For orders below this threshold, a nominal shipping fee may apply, which will be clearly displayed at the checkout.
2. Order Processing:
- Order Confirmation: Once you place an order with us, you will receive an email confirmation with your order details.
- Order Processing Time: Orders are typically processed within 1-2 business days. Please note that this may vary during busy periods or due to unforeseen circumstances.
3. Estimated Delivery Time:
- Standard Delivery: Our standard delivery times vary depending on your location but generally range from 3-7 business days.
- Express Delivery: For those who can’t wait, we offer an express delivery option with a shorter delivery window.
4. Tracking Your Order:
- Order Tracking: You will receive a tracking number along with your shipping confirmation. You can use this number to track the status of your order online.
5. Delivery Partners:
- Professional Couriers: Our experienced delivery partners are trained to handle beauty products with care, ensuring your items arrive in perfect condition.
6. Returns and Exchanges:
- Return Policy: If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving your order. We will be happy to assist you with returns or exchanges.
- Refund Process: Refunds will be processed within 7-14 business days after the returned item is received and inspected.
7. Contact Us:
If you have any questions or concerns regarding your shipment or delivery, please don’t hesitate to contact our customer support team. We are here to assist you and ensure that your beauty essentials reach you in the best condition.
At Beauty Elixir, your satisfaction is our top priority, and we are dedicated to providing you with a seamless shopping experience.